The Customer Privacy Policy
All care and attention is made to safe-guard personal information given to us on our secure website. We have dedicated staff with years of experience on handling such sensitive information. If you think there is anything suspicicious please let us know. No credit card information is stored in our database.
- Card information on the card capture system is encrypted and kept secure by our server until required and then removed after order is dispatched.
- No personal data is shared with or will be shared with any other company without prior permission of the customer unless considered a security risk and further action will be taken.
- Newsletters may be sent outlining news and offers to customers who have signed up for them with special offers upon occasions. If no longer required please let us know.
- Transactions through "Pay Pal" or "Google Checkout" are subject to their own stringent security policies and are not directly accessible by us.
- Any refunds required will be made only through the means of the original payment. ie If the original order was made through Pay Pal the refund will be redirected back through Pay Pal, if a cheque was paid , a cheque will be returned. No alternative means of payment will be made other than credit note or goods unless with prior agreement.
Credit notes will last for six months after issue. Any present after this time will not be accepted.
Any special discounts offered to individuals are timed out and will only last the specified time given.
